Q: Does the price include set up and delivery?

A: Yes, although additional fees may apply for areas farther out.  Remember prices do not include sales tax.

Q: Do you deliver to other cities?

A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high.  Please call our office for a current quote.

Q: When do you set up?

A: We set up the day before or the day of depending on how many rentals we have

Q: What payments do you take?

A: Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

Q: What if we need to cancel?

A: Please check out our policies page for details.

Q: Do you require a deposit?

A: Yes all orders require a 30% Credit Card deposit. The deposit is fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between the day of the event and 7 days prior to your rental, there will be NO REFUND of your deposit.

Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for everyone), asphalt, and concrete.

Q: Can we see a copy of your contract and safety rules?

A: Yes. There is a link in your receipt once you've ordered or you may contact our office.

Q: Are we responsible for the tent, tables and chairs if it gets damaged in any way?

A: Yes and no.  You are not responsible for normal wear and tear on our products.  If however, damage occurs due to failure to follow our safety rules or mistreatment, you will be responsible for all damages up to and including replacement of the tent, tables or chairs which can cost thousands of dollars.  We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules.

Still have a question? Call or Write: finestpartyrentals@gmail.com  516-924-6306